About
Alchemy
Labs
With over 10 years of software and design expertise, our team crafts digital solutions that fuel growth and deliver real results.
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What We Promise

See exactly how we deliver value at every step—our four core commitments ensure you experience transparent pricing, reliable performance, ongoing support, and a client-first partnership. With clear guarantees around costs, turnaround, security, and your satisfaction, you’ll know precisely what to expect and why businesses trust us to protect and grow their online presence.

Client First

We start every project by listening to your goals—so you always know we’ve got your back.

Transparent Pricing

No surprises: you see every cost up front, so you can budget confidently.

Reliable Performance

We optimize for speed, uptime, and SEO—so your site or app drives more traffic and sales.

Ongoing Support

Beyond launch, our maintenance plans keep you up-to-date, secure, and growing.

Why Us

At Alchemy Labs, we specialize in helping local businesses—like restaurants, cafes, plumbers, and contractors—grow online without the headaches. Here’s why partnering with us makes sense for your business:

01

Industry-Focused Expertise

We start every project by listening to your goals—so you always know we’ve got your back.

02

Transparent, Flat-Fee Pricing

We start every project by listening to your goals—so you always know we’ve got your back.

03

Fast, Local SEO Results

We start every project by listening to your goals—so you always know we’ve got your back.

04

Mobile-Optimized, Lead-Driven Design

We start every project by listening to your goals—so you always know we’ve got your back.

05

No-Nonsense Support & Maintenance

We start every project by listening to your goals—so you always know we’ve got your back.

06

Local Partner, Real Accountability

We start every project by listening to your goals—so you always know we’ve got your back.
What services do your plans cover?

Each tier includes a custom-built website plus our mandatory Launch & Care Plan—covering hosting, updates, security patches, and basic support. SEO add-ons and custom integrations are optional extras.

How do I get started?

Click the “Book a Call” button on the top navigation bar, fill out the brief form, and we’ll schedule an initial kickoff call to discuss your goals and timeline.

Do you sign NDAs or confidentiality agreements?

Yes—if your project requires additional privacy, we’re happy to sign an NDA before kickoff at no extra cost.

What’s your typical project timeline?

Website builds generally take 3–4 weeks from kickoff to launch. App development and complex integrations may take longer; we’ll confirm your timeline during the initial call.

Where are you located?

We’re based in Atlanta, GA, and work with clients nationwide.

Are there any hidden fees?

No—what you see listed is the all-in cost for that plan. Optional add-ons like SEO or custom integrations are clearly marked as extra.

Can I pay in installments?

Yes—you can split your one-time website build fee into up to 3 interest-free payments. Just let us know during onboarding.

Do you offer discounts for nonprofits or long-term contracts?

We do! Reach out with your requirements and we’ll discuss a custom rate.

What forms of payment do you accept?

We accept all major credit cards, Apple Pay, and Cash App Pay.

When is the first monthly fee due?

Maintenance plan fees start 30 days after your site or app goes live, then recur monthly thereafter.

Can I cancel my maintenance plan at any time?

Absolutely—just give us 30 days’ notice before your next billing date and your subscription will end (no penalties).

What happens to my site if I cancel support?

Your site remains live—you’ll just be responsible for your own hosting, updates, and security going forward.

Can I upgrade or downgrade plans mid-subscription?

You can upgrade any time—simply choose a higher tier or add additional services, and changes take effect on your next billing cycle. Downgrades must wait until the end of your current term.

Do I need a long-term commitment?

No lock-in—our subscriptions are month-to-month so you stay in control.

Will I get a prorated refund if I cancel mid-month?

We do not prorate, but your plan remains active through the end of your current billing period.

What’s your support response time?

We aim to respond to all support tickets within 24 business hours.

Can I request additional revisions after launch?

Post-launch revisions fall under your Maintenance Plan—minor tweaks are included, larger scope changes are billed at our standard dev rate.

Do you provide training on how to use my CMS?

Yes—we include a 30-minute walkthrough call and a custom guide on managing your new site or app.

How do I submit a support request?

Just email info@alchemylabs.dev. You’ll get a ticket number and status updates until the issue is resolved.

Ready to get started?
Let’s build your next digital solution—on time, on budget, and with total transparency.

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